Trident Policies

Please read our booking policies carefully before making your reservation at Trident Hotels.

Arrival and Departure Policy

Cancellation Policy

Child Policy

Check in - 14:00 hours. Early arrival is subject to availability. For guaranteed early check-in, the reservation needs to be made from the previous night.

Check out - 12:00 hours. Later check-outs are available on request and subject to availability.

A recent Government of India notification requires guests to present proof of identity at the time of check in.

Guarantee Policy

All bookings must be guaranteed at time of reservation by a credit card or travel agency. All major credit cards are accepted.

Mandatory Meal Supplement

A mandatory meal supplement is applicable at select Trident Hotels on Christmas Eve: 24th December and New Year Eve: 31st December, as per below details:

Hotel	Christmas Eve Dinner	Applicability	New Year Eve Dinner	Applicability
Hotel	24th December	Applicability	31st December	Applicability
Trident, Agra	INR 4,000 + tax per person	Mandatory	INR 5,000 + tax per person	Mandatory
Trident, Jaipur	INR 4,500 + tax per person	Mandatory	INR 6,000 + tax per person	Mandatory
Trident, Udaipur	INR 6,000 + tax per person	Mandatory	INR 10,000 + tax per person	Mandatory
Trident, Cochin	INR 2,900 + tax per person	Mandatory	INR 3,200 + tax per person	Mandatory

Guests are requested to cancel any reservations within the stipulated period as mentioned below to avoid any cancellation charges.

21st February, 2024 - 19th December, 2024 & 4th January, 2025 - 31st March, 2024
Trident, Agra Trident, Cochin Trident, Chennai Trident, Gurgaon Trident, Hyderabad Trident, Bhubaneswar Trident, Bandra Kurla, Mumbai Trident, Nariman Point, Mumbai	Guaranteed reservations may be cancelled 02 days prior to date of arrival without any cancellation charge. Cancellations received less than 02 days prior to arrival will incur 100% cancellation charge of the entire stay including applicable taxes and fees.
Trident, Udaipur	Guaranteed reservations may be cancelled 15 days prior to date of arrival without any cancellation charge. Cancellations received less than 15 days prior to arrival will incur 100% cancellation charge of the entire stay including applicable taxes and fees.

20th December, 2024 – 3rd January, 2025
Trident, Chennai Trident, Gurgaon Trident, Hyderabad Trident, Bhubaneswar Trident, Bandra Kurla, Mumbai Trident, Nariman Point, Mumbai	Guaranteed reservations may be cancelled 15 days prior to date of arrival without any cancellation charge. Cancellations received less than 15 days prior to arrival will incur 100% cancellation charge of the entire stay including applicable taxes and fees.
Trident, Agra	Guaranteed reservations may be cancelled 15 days prior to date of arrival without any cancellation charge. Cancellations received less than 15 days prior to arrival will incur 100% cancellation charge of the entire stay including applicable taxes and fees.
Trident, Cochin	Guaranteed reservations may be cancelled 07 days prior to date of arrival without any cancellation charge. Cancellations received less than 07 days prior to arrival will incur 100% cancellation charge of the entire stay including applicable taxes and fees.
Trident, Udaipur	Guaranteed reservations may be cancelled 30 days prior to date of arrival without any cancellation charge. Cancellations received less than 30 days prior to arrival will incur 100% cancellation charge of the entire stay including applicable taxes and fees.

The cancellation policy for some rates/offers and room categories may differ from the standard cancellation policy of the hotel.

Up to two children under 12 years of age can be accommodated in the parents’ room, with one extra bed (subject to availability) at no additional charge on room only basis. Kindly state your request for an extra bed at the time of booking as not all room categories can accommodate this
Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room (subject to adequate availability in the same category). The offer is not applicable on the following dates at Trident Hotels in Agra, Jaipur, Udaipur and Cochin:

06th April, 2024 to 09th April, 2024	15th August, 2024 to 19th August, 2024
23rd August, 2024 to 26th August, 2024	11th October, 2024 to 13th October, 2024
01st November, 2024 to 03rd November, 2024	21st December, 2024 to 03rd January, 2025
14th March, 2025 to 16th March, 2025	29th March, 2025 to 01st April, 2025
18th April, 2025 to 20th April, 2025

Meals for children can be availed as below:

Meals for children up to 6 years are complimentary (applicable on buffet meals or as per the parent’s meal plan, not on à la carte menu). For children between 6-12 years, a meal is at 50% of the parent’s meal, and for children above 12 years, meal is at full charge.

Please Note:

There is a government “No-Smoking” legislation for all hotels, restaurants and public places in India. As a consequence, smoking is prohibited throughout Trident Hotels except designated bedrooms where smoking is permitted.

Should you require a smoking bedroom, please let us know at the time of making your reservation. We shall endeavour to reserve a smoking bedroom for you, subject to availability.

Pets are not allowed in Trident Hotels.